Terms & Conditions
Company Name: Reside Support Limited
Registered Address: F10 Hurstwood Court, New Hall Hey Road, Rossendale, BB4 6HR
Company Number: 16300147
Introduction
Welcome to the website of Reside Support Limited (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website, located at www.residesupport.co.uk (“the Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please stop using the Website immediately.
About Us
Reside Support Limited is a provider of support to individuals and is regulated by the CQC. Information on this Website is provided for general purposes only and is not a substitute for professional advice or regulated care information.
Use of the Website
You may use the Website only for lawful purposes. You must not:
Use the Website in any way that breaches applicable law
Access, interfere with, damage or disrupt any part of the Website
Attempt to gain unauthorised access to our servers, data, or systems
Introduce viruses, trojans, or malicious code
We reserve the right to suspend or terminate access if you breach these Terms.
Accuracy of Information
We take reasonable steps to ensure the information on the Website is accurate and up to date. However:
We do not guarantee completeness or accuracy
Content may change without notice
Information is provided for general guidance and does not constitute professional, legal, or clinical advice
Our Services
Descriptions of our services are provided for information only and do not create contractual rights. Any decision to engage our services will be subject to separate agreements, assessments, and regulatory requirements.
Intellectual Property Rights
Unless otherwise stated, all content on the Website — including text, graphics, images, branding, layout and design — is owned by or licensed to Reside Support Limited.
You must not:
Copy, reproduce, or distribute website content
Use our content for commercial purposes
Remove or alter any copyright or proprietary notice
Third‑Party Links
The Website may contain links to third‑party sites, including regulatory bodies such as the CQC (Care Quality Commission). These links are provided for convenience only. We have no control over third‑party websites and accept no responsibility for their content, policies, or availability.
Website Hosting & Data Processing
Our Website is hosted by Squarespace. As part of this:
Squarespace automatically collects certain information (e.g., IP address, device data, cookies) when you visit the Website
Squarespace acts as an independent data controller for such data
Squarespace may store and process data outside the UK and EEA, using global infrastructure, including data centres in the United States. Appropriate GDPR transfer safeguards apply.
For further details, please review our Website Privacy Statement and the Squarespace Privacy Policy.
Cookies
We use cookies to operate our Website, improve functionality, and analyse visitor behaviour. Essential cookies are automatically enabled; non‑essential cookies are used only with your consent.
Full details are available in our Cookie Policy.
Limitation of Liability
To the fullest extent permitted by law:
We exclude all warranties relating to the Website
We will not be liable for any loss or damage arising from your use or inability to use the Website
We do not guarantee that the Website will always be available or error‑free
This does not exclude liability where unlawful (e.g., for fraud or personal injury caused by negligence).
Viruses and Security
We do not guarantee that the Website will be secure or free from malware. You are responsible for using your own virus protection tools.
You must not misuse the Website by knowingly introducing malicious code.
Contacting Us
For any queries relating to the Website or these Terms:
Reside Support Limited
F10 Hurstwood Court, New Hall Hey Road, Rossendale, BB4 6HR
Email: dpo@residesupport.co.uk
Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page, and continued use of the Website signifies acceptance of updated terms.